Commercial support

As every Apache project, so is Apache IoTDB generally available and usable by anyone free of charge.

Also does the Apache IoTDB Community offer free support on the official project Mailinglist. This support is however, done voluntarily by the community, so there are no service-level-agreements, guaranteed reaction times or guarantee that an issue will be addressed or solved.

If you or your business has higher demands on guaranteed availability and execution of support requests, the following individuals and companies have commercial support offerings.

The information provided here was provided by the entities named, and is not verified (except the Involvement Level), updated or endorsed by the Apache Software Foundation or the Apache IoTDB project.

Commercial Support Providers for Apache IoTDB

	Name	Description	Contact Person(s)	Contact Email(s)	Contact Phone(s)	Involvement Level
	Timecho Europe GmbH	Enterprise-grade products and solutions, technical support/ consulting/ training, deployment and migration, performance tuning, training, custom development, protocol/ connector/ driver development, time-series foundation model services, and AI services.	Pengchen Zheng	pengcheng.zheng@timecho.com	-	Committer
	pragmatic industries GmbH	Technical support/ consulting/ training, deployment and migration, custom development	Julian Feinauer	j.feinauer@pragmaticindustries.de	-	PMC Member
	ToddySoft GmbH	Technical support/ consulting/ training, deployment and migration, protocol/ connector/ driver development, custom development	Christofer Dutz	christofer.dutz@toddysoft.com	-	PMC Member